Frequently asked questions about Moore One

No worries. The tools you work with are designed to be simple and intuitive. You do not need any technical knowledge to get started. We also guide you step by step during the onboarding, so you quickly become familiar with the way of working.

Many entrepreneurs find that the system soon feels natural. Thanks to clear processes and personal support, you can focus on your business while we ensure everything runs smoothly digitally.

We understand. Digital tools make work more efficient, but personal contact remains important. That is why you can easily ask questions via the chat in your accounting tool. Our team responds within the working day.

Do you need more in-depth advice or a conversation? A Moore expert is ready to assist you. This way, you combine the convenience of digital support with the reassurance of personal advice.

That is not a problem. Many entrepreneurs simply send their documents in between via their smartphone. A photo or scan of an invoice is usually sufficient.

You do not need to keep your own accounts. Your only task is to forward the documents you receive. We take care of the processing and correct accounting follow-up.

In many cases, you can continue using your current invoicing tool. If the system can be connected, we integrate it with your accounting so everything is processed automatically.

If you prefer to switch to Yuki or Lucy, we guide you step by step through the transition. Any integration work may fall outside the fixed price, but we assess together what works best for your situation.

As your business grows, your needs often change. In that case, Moore grows with you. Together, we determine the support that best fits your new situation.

If your file becomes more complex, we seamlessly transfer you to Moore experts specialized in those matters, at no extra cost. This ensures you always have access to the right expertise.

That is exactly where our approach makes the difference. All documents you submit are processed within the working day, giving you continuously up-to-date and reliable figures.

With these insights, you can make faster decisions and better manage the financial health of your business.

You are certainly welcome at Moore. However, some files are less suited to the Moore One approach.

In that case, we ensure a smooth referral to another Moore service that better fits your situation. All information is transferred correctly so you do not lose any time.

Transparency is key in our approach. That is why we work with clear, fixed prices, without surprises afterwards.

The cost depends on factors such as the number of documents and bank accounts. For many entrepreneurs, pricing starts from a competitive base rate.

Starters are also welcome. We support you in preparing a financial plan and help you make the right choices when launching your business.

We also handle all incorporation formalities via power of attorney, so you do not have to take care of administrative steps yourself and can focus immediately on your new business.

Some entrepreneurs regularly need additional advice. In that case, you can easily book extra advisory hours in blocks of two hours.

This gives you access to Moore’s broad expertise without being tied to extra subscriptions or obligations. You decide when and for what you need advice.